Getting Started Tip #3: Location, location, location!

As with any business where your clientele has to come to you, the facility needs to be located in a place that is easy to access. Somewhere that is either near a large population of dog owners, or even en route to an area where people will be going to work/shop. You will find that people tend to speed in on their way to work or an appointment and they will act like they don’t have enough time to come in and have a chat, or wait while someone else’s dog checks in. This kind of thing needs to be discouraged from the get-go. In my experience it only leads to problems in the future with clients behaving like their time is more important than yours. It also leads to pressure from clients in pushing their dogs on to you even if you are already at capacity. To minimise these problems and lower stress levels, an accessible location and speedy check-in system is paramount.

The key thing to remember is that before your daycare existed, these people did something else with their dogs during the day.